Total Content Control with Lowest Cost of Ownership
Future-proof connectivity into any airline reservation system
Comprehensive NDC Offer and Order Management
FLX NDC API provides a 'single source of truth' to feed any or all channels
SPRK agency user interface included (optional)
Robust orchestration of all required workflows, systems integration and, supporting services
E.g. ticketing, ARC/BSP, channel management, and more
Future-Proof Connectivity
FLX Open Connect allows users to make and manage bookings and reservations out of the Airline Reservation System without any third-party intervention. Use any required messaging protocol (e.g. EDIFACT XML, or proprietary) as all content is standardized and normalized in XML.
FLX Open Connect’s future-proof, ‘PSS-agnostic’ connectivity is unparalleled. FLX Open Connect is compatible and in production with the following PSS/Airline Host systems: Amadeus Altea, Sabre Multi-Host, Worldspan, Galileo Airline Host, DXC (formerly HP), IBM RES III, and Mercator/Mars.
Offer and Order Management
Seat assignment/ merchandising/ change
Ticketing/ exchange/ refund/ void/ EMD
Web services-enabled profile integration for ‘traveler-authenticated shopping’ that’s consistent with IATA NDC
Settlement and reporting (ARC, BSP, TCN, BIDT, direct settlement, IATA web link, custom)
Web services for additional ancillary services integration and/or other custom content/funcionality
FLX NDC API
FLX NDC API (NDC Level 4 Certified) enables airline systems to become the’ single source of truth’. This robust delivery API allows the full suite of airline content to reach the marketplace via any channel, including airline kiosks, call centers, website, mobile apps, and agency/GDS. For the indirect channels, the FLX NDC API can be implemented directly into agency and OTA systems, corporate booking tools, GDS, or other content aggregators.
Dual Levels of Orchestration
The FLX Open Connect includes two levels of orchestration:
Internal Orchestration
Reservation System / Internal Airline Systems
PSS Integration and Maintenance
(any PSS or change to new PSS)
Airline System Integration
Pricing and Merchandising Integration
Reporting, Settlement, Reconciliation
External Orchestration
Global Support for your NDC Program
Channel-Specific Configurations
(Distribution Manager)
API Configuration & Maintenance
3rd Party Developer Support Program for Airline NDC API
SPRK User Interface Configuration, Training and Second Level Support
SPRK Agency User Interface
SPRK is a web-based travel-selling platform used by thousands of agencies around the world. The system provides travel counselors with a tremendous amount of airline content and optionality, including full integration with airline Open Connects and NDC API.
