FLX Open Connect and NDC API

PSS-agnostic connectivity and unmatched functionality

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Total Content Control with Lowest Cost of Ownership

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Future-proof connectivity into any airline reservation system

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Comprehensive NDC Offer and Order Management

 
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FLX NDC API provides a 'single source of truth' to feed any or all channels

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SPRK agency user interface included (optional)

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Robust orchestration of all required workflows, systems integration and, supporting services

E.g. ticketing, ARC/BSP, channel management, and more

Future-Proof Connectivity

FLX Open Connect allows users to make and manage bookings and reservations out of the Airline Reservation System without any third-party intervention. Use any required messaging protocol (e.g. EDIFACT XML, or proprietary) as all content is standardized and normalized in XML.

FLX Open Connect’s future-proof,  ‘PSS-agnostic’ connectivity is unparalleled. FLX Open Connect is compatible and in production with the following PSS/Airline Host systems: Amadeus Altea, Sabre Multi-Host, Worldspan, Galileo Airline Host, DXC (formerly HP), IBM RES III, and Mercator/Mars.

Offer and Order Management

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Shopping
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Bundled Fares
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Pricing
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Availability and schedules
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Seat assignment/ merchandising/ change

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Ticketing/ exchange/ refund/ void/ EMD

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Web services-enabled profile integration for ‘traveler-authenticated shopping’ that’s consistent with IATA NDC

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Settlement and reporting (ARC, BSP, TCN, BIDT, direct settlement, IATA web link, custom)

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Web services for additional ancillary services integration and/or other custom content/funcionality

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Interline management
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Reservation Placement and Management

FLX NDC API

FLX NDC API (NDC Level 4 Certified) enables airline systems to become the’ single source of truth’.  This robust delivery API allows the full suite of airline content to reach the marketplace via any channel, including airline kiosks, call centers, website, mobile apps, and agency/GDS. For the indirect channels, the FLX NDC API can be implemented directly into agency and OTA systems, corporate booking tools, GDS, or other content aggregators.

Dual Levels of Orchestration

The FLX Open Connect includes two levels of orchestration:

Internal Orchestration

Reservation System / Internal Airline Systems

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PSS Integration and Maintenance

(any PSS or change to new PSS)

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Airline System Integration

(FFP, CRM, RM, DCS, Loyalty, Inventory, Payment, other)
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Pricing and Merchandising Integration

(Airline Shopping or Merchandising or FLX; ATPCO)
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Reporting, Settlement, Reconciliation

(Ticket Stock Allocation, ARC, BSP, TCN, RET, HOT reports)

External Orchestration

Global Support for your NDC Program

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Channel-Specific Configurations

(Distribution Manager)

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API Configuration & Maintenance

(Enhancements, Schema, NDC Alignment)
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3rd Party Developer Support Program for Airline NDC API

 
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SPRK User Interface Configuration, Training and Second Level Support

 

SPRK Agency User Interface

SPRK is a web-based travel-selling platform used by thousands of agencies around the world. The system provides travel counselors with a tremendous amount of airline content and optionality, including full integration with airline Open Connects and NDC API.