Etihad Airways to Enhance Customer Experience Through Cloud Technology
The deployment of new generation technology from Farelogix will enable Etihad to provide unique, customised offers to its guests, and strengthen its position as the ‘airline of choices’.
Etihad Airways Personalises Experience with Cloud Technology
Etihad will implement FLX Merchandise, a cloud-based solution from Farelogix, to create personalised product and service propositions to increase customer satisfaction.
Farelogix CEO Jim Davidson
Farelogix CEO Jim Davidson has been an occasional GDS provocateur, gadfly and agitator, especially when his business was premised on GDS-bypass. Now, he’s working more and more with the GDSs and is bullish on the airline distribution complex putting old-fashioned...
ARC: AA’s Basic Economy is behind drop in GDS ancillary sales
Sales of airline ancillaries through GDSs are on the decline, even as overall travel agency ticket sales through GDSs are growing at a healthy clip.
ANALYSIS: TIAD conference explores future of distribution
The recent Technology & Innovation in Airline Distribution conference explored the technological issues and challenges facing airlines as they court increasingly tech-savvy consumers.
Lufthansa not making cheapest fares available on GDSs
Lufthansa’s cheapest fares from London and Manchester will not be available via global distribution systems from Thursday this week as the airline group introduces discounted ‘NDC Smart Offer’ fares in the UK and Ireland.
Qantas launches new distribution platform, Travelport adds rich content features
Qantas Airlines is stepping up its retailing game with the introduction of a new distribution platform intended to give travel agents access to more detailed information about product features available with each booking.
Qantas launches new technology platform to trade partners
Qantas has launched a new technology platform to enhance the airline retailing, booking and servicing capabilities for its trade partners and deliver a more personalized experience for customers.
Qantas launches new tech platform
Qantas has launched a new technology platform to improve the airline’s retailing, and booking capabilities for its trade partners and customers.